oky77's Privacy Policy

1 Types of Information We Collect

We collect various types of information to make your experience on the oky77 platform safe, convenient, and personalised. This information falls into two main categories:

1.1 Information You Provide

When you voluntarily share information with us, we collect the following:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address
• Government-issued ID details for identity verification
• Financial transaction details — bKash, Nagad, Rocket, or Upay account numbers
• Content of communications with our support team

1.2 Automatically Collected Information

When you visit our platform, certain technical information is recorded automatically:

• IP address and device type
• Browser version and operating system
• Page visits, session duration, and navigation patterns
• Information obtained from cookies and similar tracking technologies
• Gaming history and betting activity

2 How We Use Your Information

oky77 uses collected information only for legitimate and specific purposes. We use your information for the following:

• Account Management: To ensure secure login, password recovery, and account protection.
• Identity Verification: To confirm your age and identity, which is an important part of responsible gaming.
• Processing Financial Transactions: To securely complete deposit and withdrawal requests.
• Providing Support: To resolve your issues via 24/7 live chat and email.
• Fraud Prevention: To detect and stop irregular activity, keeping your account secure.
• Platform Improvement: To analyse user experience and improve service quality.
• Communication: To inform you about important policy changes or account-related matters.

3 Disclosure of Information & Third Parties

oky77 may share your information with the following parties in specific circumstances and under strict controls:

3.1 Service Provider Partners

We work with trusted technology partners who assist us with payment processing, game operations, and technical infrastructure management. Only the necessary information is shared with these partners, and they are contractually obligated to comply with our privacy standards.

3.2 Legal Obligations

In the case of a valid legal order or government directive, we may provide the required information in compliance with applicable law. In such cases, we always follow a policy of disclosing only the minimum necessary information.

3.3 Business Transfer

In the event of a change in business operations — such as a merger or acquisition — user information may be transferred to the new managing entity. We will notify you in advance in such cases.

4 Cookie Policy

The oky77 platform uses cookies to improve your browsing experience. Cookies are small text files stored on your device.

4.1 Types of Cookies

• Essential Cookies: Required for login sessions, security tokens, and core functionality — these cannot be disabled.
• Functional Cookies: For your language preferences, game settings, and personalised experience.
• Analytics Cookies: Collect anonymous data to understand how the platform is used.

4.2 Cookie Controls

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect some core functionality of the platform.

5 Data Security Measures

oky77 has adopted industry-standard technical and organisational measures to keep your information secure:

• SSL/TLS Encryption: All data transferred between your browser and our servers is encrypted.
• Data Encryption: Sensitive information is also stored in encrypted form.
• Access Controls: Only authorised staff can access user information.
• Regular Security Audits: Regular security reviews are conducted to identify potential vulnerabilities.
• Incident Response Plan: Preparedness to act quickly in the event of any security incident.

6 Data Retention Period

oky77 retains your information only for as long as necessary. The retention period depends on the type and purpose of the information:

• Account Information: For as long as the account is active and for a defined period after closure.
• Transaction Records: For as long as required for resolving financial disputes and preventing fraud.
• Log Data: For a limited period for security and technical troubleshooting purposes.
• Legally Required Information: For the period specified under applicable law.

After the defined period, information is securely deleted or anonymised.

7 Your Rights

You have certain important rights over your own information that oky77 respects:

7.1 Right of Access

You can request at any time to find out what information we hold about you. We respond to such requests within a reasonable time.

7.2 Right to Rectification

If any of your stored information is incorrect, you can request that it be corrected. This can be done through your account settings or via our support team.

7.3 Right to Erasure

In certain circumstances you can request that your information be deleted. However, it may not always be possible to delete all information due to legal obligations or legitimate business requirements.

7.4 Right to Object to Processing

You can object to certain types of data processing. We will carefully consider each request.

8 Protection of Minors' Information

oky77 is an adult platform intended only for those aged 21 and above. We do not knowingly collect any information from minors.

An age verification process is carried out at the time of account registration. If we ever become aware that information from a minor has been inadvertently collected, that information will be deleted immediately and the associated account will be closed.

9 Third-Party Links & Services

The oky77 platform may include services from third-party game providers — such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, and others. These providers have their own privacy policies, and their policies apply on their respective platforms.

We carefully select third-party services and evaluate their data protection standards. However, oky77 is not responsible for the privacy practices of third parties.

10 International Data Transfers

Our servers and technical infrastructure may be located outside Bangladesh. Your information may be processed and stored on these servers. For such transfers, we always ensure appropriate safeguards are in place and your information remains protected in accordance with this Policy.

11 Policy Changes & Updates

oky77 reserves the right to update this Privacy Policy as needed. For any significant changes, we will:

• Send a notice to your registered email address.
• Clearly display the changes on the website.
• State the effective date of the updated policy.

Your continued use of the platform after any changes means you are agreeing to the new policy. We recommend that you check this page regularly.

12 Contact Us

If you have any questions, concerns, or requests about this Privacy Policy, or if you wish to exercise your data rights, please contact our support team:

Our support team is always ready to assist in both Bengali and English.